Faq
What is Charlie's Shop N' Save?
Charlie's Shop N' Save is your one-stop shop for a wide variety of products
including home decor, beauty essentials, bedding, accessories, and much more.
We offer high-quality items at competitive prices to meet all your shopping needs.
How can I place an order?
To place an order, simply browse through the website's products and click on the
items you wish to purchase. Add them to your cart, proceed to checkout, and
follow the instructions to provide your shipping and payment details. Once your
order is successfully placed, you will receive a confirmation email.
What payment methods are accepted?
Charlie's Shop N' Save accepts various payment methods, including major credit
cards (Visa, Mastercard, American Express), PayPal, and other secure online
payment options. All transactions are encrypted and secure to protect your
sensitive information.
What are the shipping costs and delivery times?
Shipping costs and delivery times may vary depending on your location and the
chosen shipping method. The exact shipping cost will be calculated during the
checkout process after you enter your shipping address. Estimated delivery times
will also be provided at that time.
Do you provide order tracking information?
Yes, you will get an email with tracking information as soon as your order ships.
Using this data, you can follow the progress of your package's delivery and track
it.
What is your return and exchange policy?
Your satisfaction with your purchase is important to Charlie's Shop N' Save.
Within a certain time limit (usually 30 days from the delivery date), you can ask
for a refund or exchange if you still need more time to get a refund or exchange.
For thorough details on the return procedure, please see the website's "Returns"
section.
How can I contact customer service?
You can reach our customer service team via email at
charliesshopnsave.myshopify@gmail.com or call us at 1-509-202-7084 for
assistance.
How do I cancel an order?
If you need to cancel an order, please get in touch with us right away. In cases
when the order has not yet shipped, we might be able to cancel it.
Can I exchange an item?
Yes, we accept exchanges within 30 days of purchase. Please contact our
customer service team to arrange an exchange for a different size, color, or
product.
Do I need an account to place an order?
No, you can place an order as a guest. However, creating an account allows you
to track orders, save your shipping information, and access special promotions.
Is my personal information safe on this website?
Yes, Charlie's Shop N' Save takes data security seriously. Your personal
information is safeguarded by the website using industry-standard security
procedures and all transactions are encrypted for your protection.
Can I subscribe to receive updates and promotions?
Yes, you can sign up for the Charlie's Shop N' Save newsletter to get notifications
about new products, sales, and discounts. You can subscribe to the website's
newsletter by entering your email address in the box located on the website's
homepage.